How to update your personal details, team access emails, and billing address in the LinkPanda App.
Updating Your Personal Details
The left side of the Profile Information section contains your personal and account details.
First Name and Last Name
Your name as it appears on order confirmations and communications from your account manager. Update these fields if your name has changed or was entered incorrectly when the account was created.
Email Address
Your primary login email address. This is used for account access and for receiving order updates and communications. If you need to change your primary email address, contact the LinkPanda support team directly as this cannot be updated from within the Settings page.
Brand / Company (Optional)
Your company or brand name as it should appear on invoices and billing documents. If you are ordering on behalf of a business, keeping this up to date ensures your invoices are correctly attributed.
Updating Team Emails
The right side of the Profile Information section contains your team access and billing email fields.
Team Email 2 and Team Email 3 (Optional)
Additional email addresses that can be used to log in to your account. These are useful for giving colleagues or clients access to orders and LinkCards without sharing your primary account credentials. You can add, update, or remove these at any time from Settings.
Updating Your Billing Details
The billing fields are on the right side of the Profile Information section. Keeping your billing information accurate ensures invoices are correctly formatted for your accounting records.
Billing Email (Optional)
A dedicated email address for receiving invoices. If left blank, invoices are sent to your primary account email. Update this if your finance team uses a separate address for billing purposes.
Billing Address
Your billing address is optional overall, but if you fill in any part of it, the fields marked with an asterisk are required: Street Address, City, Postal Code, and Country Code. The Apartment / Suite field and State / Province field are optional within the address block. Select your country from the Country Code dropdown to ensure invoices are formatted correctly for your region.
Saving Your Changes
After updating any field in the Profile Information section, click the orange Save Profile button at the bottom of the section. Your changes are applied immediately. You do not need to log out and back in for them to take effect.
Important: The account settings page doesn’t have a VAT number field, but you can provide it, and we’ll save it on our side so all invoices will include your VAT number.
Need Help?
If you need to change your primary email address or have any questions about your account details, contact the LinkPanda team directly.
General support: info@linkpanda.com
Contact: linkpanda.com/contact/